Frequently Asked Questions

Most of our products have no strict MOQ. For standard models, small trial orders are accepted. For customized items, MOQ may vary depending on specifications. We understand that many customers want to test a single unit before committing to a larger order, and we are happy to accommodate that.

For standard products, the lead time is typically 3-7 days. For large-volume or customized orders, production usually takes 10-25 days depending on specifications. We maintain inventory of popular models to ensure fast delivery for urgent requirements.

Yes, samples are available. Standard samples can usually be shipped within 3 days. Sample fees may be refunded after the official order is placed. We also offer sample testing services — you can send us your product and we will run homogenization trials and provide a detailed report.

Yes. We offer logo printing, customized parameters, special materials, wiring requirements, and packaging options. Our engineering team can modify pressure ranges, flow rates, materials of construction, and control systems to match your exact requirements. Please share your specifications for a quote.

Our products meet international standards and can come with CE, RoHS, TUV, UL or other certifications depending on the model. Certificates can be provided upon request. All our standard products come with CE marking and Declaration of Conformity as standard documentation.

We support T/T (bank transfer), PayPal, Western Union, Alibaba Trade Assurance, and L/C (Letter of Credit) for large orders. For first-time customers, we recommend Alibaba Trade Assurance for secure transactions with buyer protection.

We ship via DHL, FedEx, UPS, TNT for smaller units and air freight, sea freight, or railway for larger equipment depending on your location and order size. We can also ship using your forwarder account if you have a preferred logistics partner. Typical transit times range from 3-7 days (air) to 15-45 days (sea).

Yes. Custom boxes, labels, barcode printing, and OEM branding are available for bulk orders. We can design packaging to meet your brand requirements while ensuring the equipment is protected during international shipping.

We conduct 100% inspection before delivery, including functional testing, durability testing, appearance checking, and random sampling according to international standards. Every homogenizer is tested with water at full operating pressure. We also provide detailed test reports, material certificates, and calibration records with each shipment.

Yes, factory visits are welcome. We are located in Wenzhou, Zhejiang Province, China, with easy access from Wenzhou Longwan International Airport (WNZ) and high-speed rail connections from Shanghai (3.5 hours) and Hangzhou (2 hours). We can arrange a virtual video tour if you're unable to visit in person.

You can share your application, target particle size, required flow rate, product characteristics (viscosity, temperature sensitivity), electrical ratings, and operating environment. Our technical team will recommend the best model for your needs. We can also run sample tests in our application lab to validate the recommendation before you purchase.